Afiaprime Privacy policy

Last updated Thursday 10 October 2021

AFIAPRIME PRIVACY POLICY 

Our mission at Afiaprime is to be Africa’s most customer-centered company. We realize that to achieve this, we must appreciate our customer`s trust in us and respect their privacy. This privacy policy describes what personal information we collect and how we use it. 

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us. 

 

What this Privacy Policy Covers 

1.    Consent

2.     How We Collect Information About You

3.    How We Use Information About You

4.     Sharing Information About You

5.     Cookies and How We Use Them

6.    Governing Principles of Data Processing 

7.    Your Legal Rights

8.    Links To Other Sites

9.    Changes to Privacy Policy

10.Security Precautions

11.Advertisements

12.Remedies, Questions and Contact 

 

1. Consent: 

By using this site, you are consenting to the practices described in this Privacy Policy and that you have the legal capacity to give consent. Otherwise, you may discontinue and log out at this stage. 

 

2. How We Collect Information About You 

1. From the information you give us: We collect personally identifiable information (including but not limited to email address, name(s), phone number, gender, physical address, location, photo, banking details (when you make purchases), identification documents, etc.) from you when you set up an account with us either as a seller or a buyer. 

2. We collect automatically: We automatically collect and store information about location, device, how you interact with our service, your advertising ID (depending on the operating system of your device) and credit card-related information such as payment purpose, time, date, amount and method used from the website, application or device used in viewing our site. 

 

3. How We Use Information About You 

We use your personal information to provide and continually improve our products and services which includes: 

  • To register you as a customer. 
  • To communicate with you regarding use of our service. 
  • To process and deliver your orders 
  • To provide services that are specially tailored to suit your needs and preferences. 
  • To comply with our legal obligations, including verifying your identity where necessary. 
  • To enable you to participate in promotions, competitions and surveys. 
  • To improve our website, applications, products and services 
  • To research and analyze your use of our service. 
  • To detect and protect us against error, fraud and other criminal activity 
  • To enforce our terms and conditions 
  • To resolve disputes and troubleshoot problems. 

 

4. Sharing Information About You 

We take the privacy of our customers` personal information very seriously and we only share them with third parties if we are required to do so by law or to process your personal data for specified purposes, in accordance with our instructions. 

We do not allow our third-party service providers to use your personal data for their own purposes. 

1. Who We Share Information with: 

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service such as service providers, law enforcement agencies and third parties in the event of a merger or acquisition. 

2. Why We Share Your Personal Information: 

Afiaprime may need to share your personal information with third parties for the following purposes: 

  • To protect against and detect fraud and abuse, and to comply with the law. 
  • To perform functions such as package delivery, fulfilling orders for products or services, assessment and management of credit risk, data analysis, provision of marketing assistance and customer service on our behalf. 
  • Business transfers in the event of a merger or acquisition. 

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information. 

 

5. Cookies and How We Use Them 

Cookies are used to collect information. A "cookie" is a small file of letters and numbers that is stored by a Web server on a Web browser for record keeping purposes. Cookies can be either temporary or permanent. Temporary cookies end as soon as you close your browser whereas permanent cookies remain in the hard drive for an extended period of time. 

Afiaprime uses cookies to recognize users and recall your preferences and subscriptions which helps to provide you with an enhanced browsing experience. Cookies are also used to build and send personalized newsletters and commercial/advertising messages that suit your interest. 

 

6. Governing Principles of Data Processing 

a. Your personal data on Afiaprime shall be collected and processed in accordance with legitimate and lawful purpose consented to by you herein, provided that a further processing may be done only for archiving, scientific research, historical research or statistical purposes for public interest in line with prevailing regulations and laws. 

Cookie data will be stored on your device and most of the times only for a limited time period. 

b. Personal data shall be adequate, accurate and without prejudice to the dignity of human person:
c. Personal data shall be stored only for the period within which it is reasonably needed, and shall be secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, damage by rain, fire or exposure to other natural elements. 

d. Our data collection shall depict that we owe a duty of care to you. 

e. We shall be accountable in line with prevailing laws and regulations. 

 

7. Your Legal Rights 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Under certain circumstances, you have rights as provided under the Nigeria Data Protection Regulation or any other applicable law in relation to your personal data, including the right to access, review correct or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails and newsletters. 

 

8. Links To Other Sites 

Our site may contain links to third party websites or apps. If you click on one of these links, please note that each one will have its own privacy policy. Afiaprime is not responsible for the privacy practices or the content of those linked websites or apps. When you leave our platform, we encourage you to read the privacy policies of every website you visit. 

 

9. Changes To Privacy Policy 

Afiaprime reserves the right, at its sole discretion, to change, modify, and update this Privacy Policy, at any time, without prior notice. It is your responsibility to check this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when they are posted on our webpages. 

 

10. Security Precautions 

All the information we receive about you are stored on secure servers and we have implemented stringent measures that are suitable and necessary to protect your personal data. Afiaprime continually evaluates the security of its site so as to; 

a) Help secure your data against accidental or unlawful loss, access, alteration or disclosure, 

b) Identify reasonably foreseeable risks to the security of our site and minimize security risks. 

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

However, please bear in mind that we cannot guarantee that the internet in itself is 100% secure and so we cannot take responsibility for the illegal acts of hackers as long as we have taken the necessary precautions. We advise you to always access our site or services through and within a secure environment. Most importantly, you are responsible for keeping your User ID and password secure, do not disclose them to anyone. 

 

11Advertisements 

In order to improve our services, we will sometimes share your non-identifiable information (not including your name, address, email address, or telephone number) with third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you and analyze the effectiveness of these ads. 

 

12.Remedies, Questions and Contact 

 

If you want to exercise your privacy rights or lodge complaints or questions regarding our policy, please contact us by mail at contact@afiaprime.com